KYC Verification
Every user and vendor completes government-ID based KYC before transacting on ServiceHub.
Trust & Safety
Safe services, verified end-to-end
From KYC to live tracking and 24/7 incident response — every booking on ServiceHub is protected by a multi-layer safety system.
Provider Verification
Multi-step screening: license checks, address proof, professional credentials and an in-person quality interview.
OTP Security
A unique one-time code confirms the right provider at the right address before any service begins.
Live Tracking
Real-time map tracking from the moment your provider is on the way until they reach your door.
Incident Support
One-tap SOS plus a 24/7 trust & safety team that responds to every report within hours.
Privacy first
Your data is protected by design
Phone numbers are masked between users and providers. Payments are PCI-DSS secure. Location is only shared during an active booking. You're in control.
- End-to-end encryption for chat and call records.
- Masked communication — your real number is never shared.
- ID-verified users on both sides of every booking.
Need help?
24/7 Safety Hotline
Our trust & safety team is one tap away inside the ServiceHub app, or reach us at safety@servicehub.app.